Terms of service

Welcome to N23 Perfumes, a premium fragrance brand owned and operated by N23 (PRIVATE) LIMITED, a company registered under the Securities and Exchange Commission of Pakistan (SECP).

By accessing or using our website https://ntwothree.com and placing an order, you agree to the Terms and Conditions outlined below. Please read them carefully before using our website or making a purchase.

 


 

1. Product Availability

All products listed are subject to availability. We reserve the right to discontinue, modify, or replace any product or service at any time without prior notice. If a product becomes unavailable after your order is placed, you will be informed and offered an alternative, a backorder option, or a full refund.

 


 

2. Pricing & Payment

All prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless otherwise stated.

Accepted Payment Methods:

  • Credit/Debit Cards (Visa, MasterCard)

  • Bank Transfers

  • Other Shopify-supported payment gateways

Prices are subject to change without prior notice. Orders are processed once full payment is received and verified.

 


 

3. Order Processing & Shipping

Orders are typically processed within 1–3 business days. Delivery times may vary based on your location and courier service.
Delays due to logistics, weather, or public holidays may occur. We will make every effort to keep you informed.

See our Shipping Policy for full details.

 


 

4. Returns & Refunds

If you are not fully satisfied with your purchase, you may request a return or refund as per our policy.

Please review our Refund & Return Policy for eligibility criteria and return instructions.

 


 

5. Intellectual Property

All content on this website—including but not limited to text, graphics, logos, videos, product visuals, and branding—is the property of N23 (PRIVATE) LIMITED and protected under intellectual property laws.

Use of any content without prior written permission is strictly prohibited.

 


 

6. Limitation of Liability

N23 (PRIVATE) LIMITED shall not be held liable for any direct, indirect, or consequential damages arising from:

  • Allergic reactions or product misuse

  • Delays in delivery

  • Technical issues with the website

  • Errors or inaccuracies in product descriptions

All use of the website and purchases are at your own risk.

 


 

7. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes shall fall under the exclusive jurisdiction of the courts in Karachi, Pakistan.

 


 

8. Changes to Terms

We may update these Terms & Conditions from time to time. Updates will be published on this page. Your continued use of the website constitutes acceptance of any revised terms.

 


 

9. Shopify Platform

Our store is hosted on Shopify Inc., which provides us with a secure online e-commerce platform. Your data and transactions are processed securely through Shopify's systems in accordance with applicable laws.

 


 

10. Contact Us

If you have any questions about these Terms or require assistance, you may contact us:

N23 (PRIVATE) LIMITED
Address: D-143, Street 33-A, Block 4, Clifton, Karachi, Pakistan
Email: hello@ntwothree.com
Website: https://ntwothree.com